Recently, Suzhou Branch of Minsheng Bank successfully intercepted a case of fraudulent transfer of "house purchase money" paid by the elderly, helping customers avoid a loss of 500,000 yuan.
In the morning of the same day, a nervous mother and daughter entered the lobby of Minsheng Bank's new district branch and asked the branch staff to handle the transfer as soon as possible. The branch staff followed the normal business process and asked the customer for the purpose of the transfer. Because the client is an elderly person and the business handling requirements are urgent, the staff at the outlet immediately became vigilant. After review, it was found that the payee was "xx management consulting company", which was not a real estate company or a real estate intermediary company. With professional sensitivity, the staff at the outlet Realizing that there are doubts in the customer's transfer business, he immediately conducted an in-depth verification with the customer. The client revealed that he wanted to buy a house in a certain real estate in Wuzhong District. The intermediary company asked to pay the deposit in two installments. At the same time, he took out the relevant business card of the intermediary, on which the name and phone number of the intermediary was randomly written. The outlet staff concluded that the transfer was suspected of fraud and reminded the elderly not to be deceived. However, the old man was emotional and said that he had successfully transferred the money in other banks yesterday, and the intermediary urged him to transfer the follow-up funds as soon as possible. The outlet staff appeased the elderly, persuaded the daughter who accompanied the elderly, and explained the suspicious nature of the payment. It is very likely that criminals pretended to be an intermediary to commit fraud. For the address and telephone number of the real estate sales office, customers are advised to directly contact the relevant staff of the sales office to verify the relevant purchase information.
Finally, under the persuasion of the staff at the outlet, the customer gave up the idea of remittance and kept the "house purchase money". The customer's daughter thanked the staff at the outlet and thanked the Minsheng Bank staff for their patient persuasion and careful verification, which saved the elderly for most of their lives. Their savings were "in vain", she said, "Fortunately, there is a serious and responsible bank like yours to avoid their losses. Minsheng Bank is indeed a trustworthy bank."
On the occasion of the Financial Knowledge Popularization Month jointly launched by the People's Bank of China, China Banking and Insurance Regulatory Commission, China Securities Regulatory Commission and the State Internet Information Office, as an anti-fraud bank around the common people, Minsheng Bank Suzhou Branch firmly stands firm on the people's stand , implement the mission of "serving the public and caring about people's livelihood", actively respond to the regulatory call, quickly launch the "financial knowledge popularization month, financial knowledge into thousands of households" campaign, and guide the general public to "be a rational investor and strive to be a financial "Good Netizens", while providing customers with high-quality and efficient financial services, insist on putting customer identification, anti-gambling and anti-fraud work in an important position, and take various measures to resolutely build an anti-telecommunication network fraud protection network, and effectively improve financial consumption. The level of protection of the rights and interests of investors and the maintenance of harmony and stability of the financial market.