It's been a good time. This is not, and there are friends through SMS to the woman came a piece of good news: it and 4 friends in the GMI platform by a staff member with a single operation led to the explosion of warehouse losses, on the way to rights protection, repeated negotiations with the platform failed, until 110 intervention to assist, things finally made progress, the agreement funds have been recovered.

A few days later, FX110 received a thank you letter from Huiyou, as shown in the picture:

Manual tape, resulting in explosion

Things happened a few months ago, on August 10, 2019, the woman received the Huiyou submitted on the GMI platform documentary transaction explosion loss, and negotiated with the platform to deal with the unsuccessful complaint.

According to the description of Hui You, it and 4 friends into the GMI platform a total of 137,000 US dollars, the initial account by EA intelligent software technical control, after the platform appeared a Chinese branch of the risk control business personnel (Ma), threatened to help customers to carry out manual orders, soon after the market fell, the business personnel let users have been carrying orders, and finally burst the warehouse led to losses.

Several negotiations with the platform failed

Afterwards, the person responsible for controlling the risk control did not give any explanation for this, and the account manager also said that this was caused by the market trend and could not be avoided. Hui You is very angry, through a series of operations with a single person ignoring the risk, he felt that this is not simply caused by the market, so he reflected the matter to the British GMI headquarters through the form of email, but still could not get an exact statement.

Assist the rights protection, all the agreed payment to the account!

After receiving the complaint from Huiyou, the woman immediately contacted Huiyou to understand the relevant situation, and after figuring out the beginning and end of the matter, the first time to convey Huiyou's appeal to the platform business by email, the platform business is also very cooperative, immediately said that it will actively deal with. (Note: GMI was established in 2015 and is regulated by the UK FCA)

After the woman contacted Huiyou to follow up the progress of the incident, according to Huiyou, through the intervention of FX110 network, the platform business soon contacted him, and expressed sincere apologies for the adverse consequences caused by the operation of the staff. Due to the friendly attitude of the other party, Huiyou negotiated with it for a short time, and the matter was successfully resolved! Now the two sides have reached an agreement and the agreed payment has been received in full.

In fact, any platform can not guarantee the ability and level of every employee under the same. Due to the frequent occurrence of losses caused by the misoperation of the platform staff recently, the woman has to remind the majority of Huiyou, if you encounter special circumstances, resulting in unexpected security problems of funds, please retain relevant evidence and contact FX110 network at the first time, we as a third party will protect your rights for free, and assist you to communicate with the platform. Or free translation email complaints to regulators!