"Hello, our system is being upgraded, temporarily unable to withdraw money"
"Hello, our platform encountered a hacker attack, temporarily unable to withdraw money"
"Hello, our third-party payment provider has a problem, temporarily unable to withdraw money"
"Hello, because your account is suspected of money laundering, it is temporarily frozen and cannot be withdrawn."
The above reasons for not making money, we must be familiar with, but also the black platform used to not make money excuses, once users hear these reasons, investors need to be vigilant, behind these reasons are often, the platform with money to run away, investors have lost their money.
Of course, the above reasons are not necessarily an excuse for the black platform, and some are indeed sudden problems of traders. These reasons are hard for investors to discern. But there's no need to tell.
Once the investor encounters these situations, no matter what reason the investor says, it will be handled in the first complaint, and whether the reason is true only needs to be handed over to the staff of the foreign exchange Tianye to verify. Recently, there is another user in the foreign exchange Tianye successful gold.
Process of safeguarding rights
The user released the complaint information on August 22, in the complaint, the user said that his application for money has not arrived for 8 days, and each time it is delayed for various reasons. Reply is communicating with the payment provider, there is no result at present.
Fortunately, this time there was no black platform, and the next day, the user's funds arrived in the account, a false alarm.
However, every investor needs to have such a sense of vigilance, do not wait for the results when you do not come across gold, you can complain about the trader in the foreign exchange eye, and you can choose to report to the police if necessary. In case of a black platform, waiting will only give the scammer time to transfer funds and eliminate traces.
About how to use the Eye, WQ110 Rights
First of all, Tianye wants to recommend the EMC channel, that is, 1v1 rights protection, but 1v1 rights protection is aimed at the formal security of foreign exchange traders. If a trader chooses a black platform without a regulatory license or runs away, it is unable to use the rights protection service, because such a black platform is just using the name of the foreign exchange platform, which is actually a fraud.
If you meet the above conditions and want to carry out 1v1 rights protection, how should the trader operate? At present, the mobile app and pc terminals of Forex Tianyan have completed the launch of this function. As shown in the following figure, click "100% intervention of customer complaint official", and you can enter the 1v1 rights protection interface.
So how can traders without EMC channels defend their rights? First, you can contact the rights protection customer service, they will help you record customer complaints and try their best to contact the relevant traders to solve; The second option is to submit the complaint on the relevant page of the trader.
What do we need to prepare for protecting our rights?
In order to facilitate traders to solve trading problems quickly, it is necessary to clearly explain the problems encountered, and appropriate screenshots as evidence. If you have other questions, or you are not clear about the specific rights protection process, you can contact the official customer service of Forex Tianye for consultation!
Finally, Tian Eye has said: Why choose foreign exchange Tian Eye rights protection?
Active rights protection reduces waiting: When foreign exchange traders are unable to withdraw money, they must retain evidence and choose to defend their rights at the first time, which is not only responsible for their own funds, but also reminds other victims of the platform in the dark, not only self-interest but also benefit others! Forex Eye is happy to speak out for cheated forex investors and defend their rights, so choose Forex eye is right!
The media voice soft rights protection: rights protection is not easy, nor can it be achieved overnight. Foreign exchange Tianye uses the advantages of the media to speak for the victims, and if this soft power can not be solved, investors still need to report to the public security and seek legal solutions.
Keep alert and rational judgment: Be alert to any irregular problems that occur on the platform, make rational judgment on any excuses given by the platform, and submit a complaint to the foreign exchange Tianye in time after a problem occurs, which can not only know whether the problem is universal, but also increase the possibility of actively defending and recovering funds.