"I demand that XM return my hacked money! I've been kicked out of my house by my wife. I'm homeless! I've already called the police! The following screenshot is my account situation and the communication with XM customer service. I hope FX110 can help me get back my principal and let more people know about this black platform of XM!" After many independent rights protection fruitless, Hui you said angrily.
Accounts inexplicably frequently open speculative coins caused by explosion
According to Huiyou's description, he has not operated his account in XM for nearly a month, and the funds in the account have not been taken out, but he suddenly received the news of the explosion. Huiyou opened the account and found that at 2:37 on the night of November 28 (8:37 on November 28, Beijing time), a lot of ETHUSD orders were suddenly placed, and the warehouse was quickly exploded, and nearly 5601 USD in the account was suddenly gone!
Huiyou said that when he registered this account in XM, he only showed foreign exchange, stock index CFDS, precious metals, energy, and did not show that he could trade digital currencies, and this sudden currency trading and explosion made him unable to understand. Huiyou asked the platform customer service, the platform customer service said that the account of Huiyou had an abnormal login, suspected that hackers stole its password, and then caused the account to be blown.
Platform blame "hackers" will be their own clean
Huiyou said that it had reason to suspect that the platform had leaked its password, and even suspected that XM was a gambling platform, and that the customer's loss was earned by the platform, requiring the platform to compensate for its financial loss. However, Huiyou has communicated with the platform many times without achieving satisfactory results, and the Platform has only consistently kicked the ball and refused to pay compensation. "Even if a hacker stole the password, isn't XM responsible?" Hui you said angrily.
From the experience of Huiyou, the whole process is really strange, and even can be said to be suspicious. However, in the face of Huiyou's questions and demands, XM has not given a reasonable explanation and substantive solutions, saying "suspected hackers" will be clean, all the consequences must be borne by the customer. But for customers, lying at home and losing money, who should they find to reason? How can such a platform convince him?
What is even more difficult to believe is that such "accidents" are not rare in XM, and there are many investors who are inexplicably blown up. For details, please click:
"Accident repeated! XM user due to normal login account explosion"
"XM platform reproduces chuck, slip accident, customer rights for more than 20 days without results"
"Repeatedly, Huiyou failed to deposit money in XM, causing the warehouse to explode! Someone deposited money for 4 days did not arrive."
Finally, FX110 network reminds investors that in addition to the license information that has been emphasized in the choice of trading platforms is very important, the wind evaluation of traders is also very important, and more understanding of the real feedback of others, you can step on a lot less pits. If you find that there is a problem with the platform, you can also submit a complaint or expose it on me to avoid more people being cheated.