I requested a total deposit of $553.77 on May 24th. In early June, I said my Swift code was incorrect and requested a rewrite. I immediately corrected it and sent it back to the platform provider. On the 16th, I also received an email stating that I needed to fill out FACTA and CRS forms. Okay.. I also filled it out for them, and by July 15th, it had been a month since the payment was made to me. So, I sent an email to urge the Taiwanese merchant to settle the dispute. No one answered the customer service phone number and went directly to the email, requesting a response but not a response. On July 21st, suddenly an email was sent to me saying that the payment had already been made to me on June 8th. I checked my bank account online. None of the funds have entered my bank account, only those two pictures are left. These two pictures are not invoices, nor have I filled in the swift code, nor have I filled in my bank account number and bank name. So how did they transfer the funds into my account? I have been asking platform customer service via email, but they have been silent until now.