After 20 days of 10k trading, I made a withdrawal order and the exchange locked my account. Later, a support call told me that I had violated the terms of the exchange and had to open an account according to the requirements of the exchange. Then support is forced to buy a lot of shares and hold them for 10 days. When I see an order going against the trend, I execute a friend order to balance the account to avoid danger to Tk. Then support that this is wrong. Applies to purchase orders only, not to further orders. And keep locking my Tk. At the same time, I contacted the hotline of the floor and sent Mail l with no reply. I had to keep contacting support to open Tk and had to do it again, causing my Th to burn.