Color copies of valid passports or other official identity documents issued by the authorities (such as driver's licenses, identity cards, etc.). The identification document must include the full name of the customer, the date of issuance or validity, the place and date of birth or tax identification number of the customer and the signature of the customer.

The water and electricity bills (such as electricity, gas, water, telephone, Internet and/or cable TV connection, bank statement) in the last 3 months indicate your registered address.

Do I need to provide a residence certificate?

Yes, you are. In order to start the transaction and withdraw money from your account, you must verify your account first. Therefore, you must provide a recent water and electricity bill (such as electricity, gas, water, telephone, oil, Internet and/or cable TV connection)) or a bank statement for no more than 3 months, and confirm your registered address.

Why do I need to submit files for account verification?

As a regulated company, we operate in accordance with internal procedures to comply with all legal and regulatory requirements. These procedures involve collecting sufficient documents about KYC (know your customer) from our customers, including collecting valid ID cards and recent (within 6 months) utility bills or bank statements to confirm the customer's address registration.