SBI Neotrade Securities

SBI Neotrade Securities Co., Ltd. (hereinafter referred to as "the Company") is an internet brokerage company specializing in internet business, established in April 1948, formerly known as "Seiei Securities", providing financial products and services for over 60 years. SBI Neotrade Securities allows you to engage in physical trading, margin trading, futures trading, and investment trusts.

In January 1991, the trademark name was changed to "SBI Neotrade Securities Co., Ltd." with slogans such as "industry best service", "high-performance and stable trading environment", and "improving the system from a customer perspective". In addition, we will listen to everyone's voice in order to win the trust of our customers, and we will always strive to become the best customers together with them.

1. Pursuing the best interests of customers

We believe that in order to pursue the best interests of our clients, it is necessary to provide the highest level of trading environment that meets their needs. We will strive to provide services that meet customer needs and establish a stable system environment.

2. Properly manage conflicts of interest

When conducting appropriate and robust securities related businesses, such as over-the-counter foreign exchange margin trading, the company may have conflicts of interest due to multiple competing interests both internally and externally. Therefore, we will protect our customers and improve their convenience by strictly managing transactions that may have conflicts of interest and order execution status, in order to avoid undue harm to their interests.

3. Clarification fees, etc

We will describe on the website the fees directly paid by customers, the fees incurred during the holding period (such as trust fees for investment trusts), and other fees on our website. These contents are easy to understand, and I will explain them.

4. Provide important information that is easy to understand

By posting and hosting seminars on our website, we can not only easily understand the mechanisms of our financial products and services, but also easily understand the situations where customers can benefit from and risk losses.

5. Provide services that are suitable for customers

We will strive to understand the asset status, trading experience, knowledge, and trading objectives of our clients, and provide financial products and services that meet their needs. In addition, we will always be committed to providing better financial products and services based on customers' voices.

6. Appropriate incentive framework for officials and employees

We will adopt appropriate incentives to pursue the best interests of our customers, such as regular compliance training for management and employees